Here is the translation of your privacy policy into English, adapted for the Swiss legal context (revised Federal Act on Data Protection - nFADP/revDSG).

Privacy Policy

With the entry into force of the new Federal Act on Data Protection (nFADP/revDSG) on September 1, 2023, we, as a company, strictly adhere to the revised regulations for the improved protection of the data of the Swiss population. The Parliament passed the new law in its 2020 autumn session, which improves the processing of personal data and grants new rights to the citizens of Switzerland.

Our privacy policy is based on the completely revised Data Protection Act (DPA/DSG) and the implementing provisions in the new Data Protection Ordinance (DPO/DSV), as well as the new Ordinance on Data Protection Certifications (VDSZ). We would like to inform you that with this privacy policy, we fulfill the legal requirements and thus ensure the protection of your personal data.

This privacy policy describes how your personal data is processed on this website (www.highstore.ch) when you order products in our online shop and/or visit this website (or mobile app). In this privacy policy, "we", "us", or "our" refers to Pro Green GmbH, Fischerweg 88, CH-4800 Zofingen, as the operator responsible for the website. Our Data Protection Officer is Mr. Priash Khan, and you can reach him by email at headshop@highstore.ch or by letter to our postal address.

Introduction

We take the protection of the data of the users ("User" or "You") of our website and/or our mobile app (the "Website" or the "Mobile App") very seriously and are committed to protecting the information that users provide to us in connection with the use of our digital assets. Furthermore, we commit to protecting and using your data in accordance with applicable law.

This policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the "Services") when you access the Services via your devices. Please read the policy carefully. By using our services, you acknowledge the terms of this privacy policy.

1. What data do we collect?

• Non-Personal Data: Unidentified and non-identifiable information provided during registration or collected through use (technical and aggregated usage information).

• Personal Data: Individually identifiable information such as name, email address, address, telephone number, and IP address.

2. How do we collect data?

• Automatically during the use of our services (sessions and usage patterns).

• When you provide it to us directly (e.g., via contact forms or email).

• From third-party sources (e.g., login via Facebook or Google).

3. Why do we collect this data?

• To provide and operate our services.

• To develop, customize, and improve our services.

• To respond to feedback and offer support.

• To analyze usage patterns and for internal statistical purposes.

• To improve data security and fraud prevention.

• To comply with applicable laws and official orders.

• To send updates and promotional materials (with an opt-out option).

4. Who do we share this data with?

We may share data with service providers to operate our services (e.g., hosting, technical support). We may also disclose data to investigate illegal activities, protect our rights, or in the event of a change in corporate control.

Blog/Forums: Please note that content posted in public areas of our site can be read and used by others. Uploading such content is at your own risk.

5. Cookies and Tracking Technologies

We use tracking technologies like cookies, web beacons, and pixel tags to improve performance and provide a tailored experience. For more details, please see our Cookie Policy.

6. Where is the data stored?

• Non-Personal Data: May be stored and processed globally.

• Personal Data: May be maintained and stored in the USA, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as required for service provision.

7. How long is data retained?

Data is kept as long as necessary to provide services, comply with legal/contractual obligations, and resolve disputes. We may correct or delete inaccurate data at our discretion.

8. How do we protect the data?

Our hosting service provides the platform and stores data on secure servers behind a firewall with HTTPS access. All payment options comply with PCI-DSS standards. However, no absolute protection can be guaranteed; we advise using secure passwords and avoiding sending sensitive information via insecure channels like email.

9. Minors

Our services are generally not intended for minors. We do not knowingly collect data from children without parental consent where required by law. If we discover a minor is using the service without permission, we may block the account and delete the data.

10. Your Rights (EU/EEA & Switzerland)

If you are a resident of the EU or Switzerland, you have the right to:

• Request confirmation of data processing and access to your stored data.

• Request data portability (structured, machine-readable format).

• Request correction or deletion of your data.

• Object to or restrict data processing.

• File a complaint with a supervisory authority.

11. California Consumer Privacy Act (CCPA)

California residents may request access to or deletion of their data. We do not "sell" personal data as defined by the CCPA.

Newsletter & Marketing

By leaving your email or placing an order, you may be automatically registered for our newsletter. We use AWeber for email marketing, which includes tracking pixels to analyze open rates and link clicks. You can unsubscribe at any time via the link in the footer of any email or by contacting info@highstore.ch.

Third-Party Tools & Services

• WIX: Our website is built on WIX. Data is automatically processed via WIX servers and protected according to their terms.

• Google Analytics/Maps/Fonts: We use Google services to analyze traffic and provide functionality. IP addresses are anonymized. You can opt-out using the Google Analytics browser add-on.

• Payment Providers: Payments are handled by Payrexx, SumUp, and TFTW (Twint). We do not store full credit card details; these are managed by the providers under their own privacy policies.

Contact Information

For any questions regarding your data, please contact:

Pro Green GmbH Mr. Fabio Dos Santos Vordere Hauptgasse 81 4800 Zofingen Switzerland Email: info@highstore.ch Phone: +41 41 552 02 88